PRINCE2 in IT sector

prince2 in it sector

IT is the new frontier. Use of PRINCE2 in the IT sector keeps up with its expansion.

PRINCE2 in the IT sector has been used since the method´s very inception. Some two and a half decades later, it is going as strong as ever.

PRINCE2 is a versatile project management method that offers benefits for businesses, organisations and individuals. A report by Axelos from 2019 revealed that 97% of decision-makers believed PRINCE2 certification had a positive impact on employee and businesse efficiency.

There are some two million certified PRINCE2 professionals in more than 130 countries. Tens of thousands of businesses and organisations use PRINCE2.

To give you an idea, delegates I´ve trained in the recent years worked in the following sectors.

  • Infrastructure – operation of seaports, gas pipelines, drainage and waste water management systems.
  • Logistics – express delivery services.
  • Construction of roadways, office buildings, industrial facilities, overhauling heritage buildings.
  • New product and process development – engineering and manufacturing of car components, e-scooters, wind turbines, industrial pumps, food products, artificial mineral fibers, pharmaceuticals, medical equipment (hospital beds, wheelchairs), medical supplies for discovery, diagnostics and delivery of care, smart medical devices, lab automation and informatics, connected medication management, arms systems, online betting and casinos, insurance.
  • Government departments – national health service, police, national prosecutors service, department of justice, department of transportation, crime victim support, national transportation authority.
  • Management and investment consultancy firms.
  • International organisations involved in economic development, humanitarian relief, interreligious dialogue, health and strategic policy analysis.

PRINCE2 in the IT sector

And one or two out of every five delegates on the courses I taught would come from the IT sector. Or to make it more inclusive, ICT – information and communication technology.

Some of the flagship ICT companies that use PRINCE2 include IBM, HP, Aquasoft, Vodafone, Scheidt & Bachmann GmbH and Siemens.

Originally, project managers from the IT sector developed PRINCE2 for use in the IT industry. It thus recognised key challenges that companies within the sector faced and responded to them.

Challenges change with time. In a current and particularly critical development, the speed of technological progress spawns disruptive innovation. As a result, customer demands become increasingly volatile. To plot the course ahead, ICT companies can benefit from steering by lessons learned from past projects.

PRINCE2 offers a full procedure for capturing lessons and acting on them. It kicks off with the setting up of the risk register very early in the starting up a project process. From this point onwards, capturing past and current lessons to the lessons register becomes the project manager´s responsibility. And not only capture but report key lessons to the executive in highlight, exception and end stage reports. The end project report dedicates a whole section to the review of lessons-related actions and their results.

Delegates on courses I delivered came from ICT companies involved in:

  • Operation of national computational infrastructure.
  • IT support in banking.
  • IT support in government departments and public service agencies.
  • Mobile communications and internet providers.
  • Photogrammetry and drone mapping.
  • SAP delivery, data migration and integration.
  • Data analytics engineering/dashboards.
  • Master data management.
  • ORACLE APEX development.
  • Digital transformation and mixed reality.

ICT companies use PRINCE2 to reliably keep project delivery under control and monitor performance in a dynamically evolving landscape. This structured method offers the opposite of the so-called heroic project management. The latter demands from the project manager improvisation and fire-fighting at every step in project delivery. It may seem but lacks in efficiency and foresight.

The ICT sector is exceptional in terms of the challenges it faces and the need to evolve and develop at lightning pace. Effective project management is essential. Here are some of the key PRINCE2 benefits for the ICT sector.

Individually tailored solutions for every organisation and business.

Tailor to suit the project is one of seven PRINCE2 principles that form the method´s bedrock. In the initiating a project process, the project manager must at least consider the need for tailoring and agree tailoring requirements with the executive. Thus, the spectrum for PRINCE2 use in ICT is pretty broad. At one end, even modestly-sized companies can simultaneously deliver a range of simpler projects needed by small and medium businesses. At the other, IT departments in multinational corporations employ hundreds, even thousands of people and deal with budgets that go into eight figures. PRINCE2 offers scalable, responsive approaches and techniques that enable its users in the ICT sector to keep up with the pace of innovation.


Modern-day actors in the ICT sector have to be nimble. Goalposts move and rules of the game change all the time. Terraforming technological evolution can disrupt the continued business justification of a project during its delivery. But even in this case, premature project closure will absolutely remain a measure of last resort for the executive. First, project stakeholders will attempt to revise project objectives and the project´s product to fit with the new circumstances and requirements.

Maximising the likelihood of delivering the project´s product within agreed performance targets.

Using a structured project management method provided by PRINCE2 increases the probability of delivering a successful project withing agreed time, cost, quality, scope, benefit and risk tolerances.

Collaboration through communication.

PRINCE2 is routinely used by organisations that deliver projects that involve multiple internal and external stakeholders. According to PRINCE2, stakeholders include any individual, group, departments or organisation that can affect, be affected by, or perceive itself to be affected by, a project. To achieve optimum collaboration, project stakeholders need to dynamically communicate. A key responsibility of the project manager is to make the right information available, at the right time, for the right people, to make the right decisions about the project. Those decisions include whether to take corrective action or to implement measures to improve performance. The communications management approach clearly describes what information should be produced when and by which role and when it should reach the intended recipients among stakeholders using which communication channels.

Clear objectives from the outset.

The initiating the project process aims to establish solid foundations for the project as expressed in the project initiation documentation. It enables the members of the project board  to understand the work that needs to be done to deliver the project’s products, prior to committing to a significant spend.

Managing risks.

PRINCE2 manages risks by utilising uncomplicated time-proven techniques, such as IAPI-C: Identify and Assess risks, Plan and Implement risk responses and Communicate risk management activities to stakeholders. PRINCE2 recognizes and addresses both positive and negative risks offering different risk responses to threats and opportunities.

I can´t claim being an ICT expert. But my knowledge of PRINCE2 has still allowed me to give meaningful advice to ICT professionals and executives regarding hot to set up and deliver projects in the ICT sector.


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